Incredible Aussie Monique Richardson Speakers

All In

Monique Richardson

All In

Monique Richardson

Beyond 'Feel-Good': The Hard ROI of a Service-Driven Culture

Monique Richardson

Beyond 'Feel-Good': The Hard ROI of a Service-Driven Culture

Monique Richardson

Emma | Head of Property Management | Barry Plant Group

Monique Richardson

Emma | Head of Property Management | Barry Plant Group

Monique Richardson

Josh | General Manager Venue and Event Services | Melbourne Cricket Club (MCG)

Monique Richardson

Josh | General Manager Venue and Event Services | Melbourne Cricket Club (MCG)

Monique Richardson

Lucy | Head of Customer Experience | Knox City Council

Monique Richardson

Lucy | Head of Customer Experience | Knox City Council

Monique Richardson

Managing Difficult Customer Behaviour

Monique Richardson

Managing Difficult Customer Behaviour

Monique Richardson

Monique Richardson

Monique Richardson Service Leadership Customer Service Customer Experience Leadership Culture Employee Engagement

Monique Richardson

Monique Richardson Service Leadership Customer Service Customer Experience Leadership Culture Employee Engagement

Service Leadership

Monique Richardson

Service Leadership

Monique Richardson

The $70 Decision That Was Costing Millions: A Case Study in Empowerment

Monique Richardson

The $70 Decision That Was Costing Millions: A Case Study in Empowerment

Monique Richardson

The Leadership Question You're Not Asking Your Team

Monique Richardson

The Leadership Question You're Not Asking Your Team

Monique Richardson

World Class Service

Monique Richardson

World Class Service

Monique Richardson